

Snowbird Advisor contacted Netflix Canada’s customer support representatives twice by live chat to inquire about possible solutions for snowbirds, and both times were informed that the only solution currently available for snowbirds who are away from their primary residence in Canada for more than a month at a time would be to cancel their account in Canada and open an account in the country where they spend the winter during the time when they are way. What are the current options for snowbirds?

The new password-sharing rules implemented by Netflix will have a uniquely negative impact on Canadian snowbirds, as most snowbirds stay in their winter destinations for more than one month at a time, making it impossible to log in to their accounts from their primary residence back in Canada on a monthly basis – which is a requirement to retain access to your account while travelling. Using your Netflix account while travelling is permitted, however, you will still be required to log into your account from your primary residence at least once per month to continue accessing your account.Ĭanadian Netflix account holders do have the ability to update their primary address in their Netflix accounts, but only to another address located in Canada. Individuals with Canadian Netflix accounts are now required to add their primary residence to their Netflix accounts and must sign in to their Netflix accounts through the Wi-Fi connection at their primary residence at least once per month. The Netflix website now clearly states that accounts are meant to be shared in one household (people who live in the same location with the account holder). Netflix is now advising Canadian customers that they can only use their account at their primary residence and cannot share their password with other family members or anyone else who may live at another residence.


What are the new Netflix password sharing/household rules and how do they work? A recent decision by the streaming giant Netflix to crack down on password sharing and multi-household use in Canada could seriously impact Canadian snowbirds who use their Canadian Netflix account while they are at their winter homes in the U.S.
